Terms and Conditions

Welcome to TrueAndRooted Food And Wellness, hereinafter referred to as “TrueAndRooted,” “we,” “us,” or “our.” These terms and conditions outline the rules and regulations for the use of the TrueAndRooted website, www.trueandrooted.com, and the purchase of products and services from TrueAndRooted Food and Wellness.

By accessing this website and/or purchasing products or services from TrueAndRooted, you agree to accept and comply with these terms and conditions. Please read these terms carefully before using our website or making a purchase. If you do not agree to these terms and conditions, you may not use this website or purchase products or services from TrueAndRooted.

1. Constitution of Business:
TrueAndRooted operates as a Proprietorship under the brand name Vilodan.

2. Address of Principal Place of Business:
Building No./Flat No.: 3112
Name Of Premises/Building: Shobha Silicons Oasis
Road/Street: Pragathi Nagar
Locality/Sub Locality: Basapura
City/Town/Village: Bengaluru
District: Bengaluru Urban
State: Karnataka
PIN Code: 560100

3. Website Domain:
The website domain for TrueAndRooted is vilodan.com.

4. Acceptance of Terms:
By accessing this website and/or purchasing products or services from TrueAndRooted, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

5. Product Information:
TrueAndRooted endeavors to provide accurate descriptions and images of its products and services. However, we do not warrant that the product descriptions, images, pricing, or other content on our website are accurate, complete, reliable, current, or error-free.

6. Orders and Payments:
By placing an order on vilodan.com, you agree to pay the full amount for the products or services ordered, including any applicable taxes and shipping fees. Payment methods accepted are specified on the website.

7. Shipping and Delivery:
TrueAndRooted aims to process and ship orders promptly. However, delivery times may vary depending on the shipping method selected and the destination. We are not responsible for any delays caused by shipping carriers or customs clearance processes.

8. Returns and Refunds:
Please refer to our Returns and Refunds Policy, available on our website, for information on returning products and obtaining refunds.

9. Intellectual Property:
All content on www.trueandrooted.com, including text, images, logos, and trademarks, is the property of TrueAndRooted or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content from this website without prior written permission from TrueAndRooted.

10. Limitation of Liability:
In no event shall TrueAndRooted, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website or the purchase of products or services from TrueAndRooted.

11. Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

12. Changes to Terms and Conditions:
TrueAndRooted reserves the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website or purchase products or services from TrueAndRooted after any such changes, you agree to be bound by the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us at cs@vilodan.com.